Returns

The Ames Walker 3 Month Return Policy!

Return Policy

 

How to Return: (Prepaid shipping label - $5.95)

  1. Complete and enclose the Return form included with your original order. Please keep the invoice portion of your order form for your records.
  2. Use an appropriate shipping box or shipping bag to return your item(s) to us. Cover or remove any original mailing address label or carrier barcodes from package. When returning products, do not use the product packaging as your shipping carton.
  3. If you prefer to utilize the enclosed prepaid return label (USA only), a $5.95 shipping fee will be applied to your return or exchange. If you choose to ship your return via other means, please use a traceable method, and keep record of your tracking number to ensure its safe return to us.
  4. If you choose to use the prepaid return label for $5.95, drop off the package at any U.S. postal service mailbox or post office or leave it for your mail carrier.
  5. All returns should be sent to:
Ames Walker
300 Industrial Park Ave.
Asheboro, NC 27205-7328

Please allow up to 14 business days for your return or exchange to arrive and be processed.

For details and instructions for customers submitting returns from outside the US, please reach us by phone 1-877-525-7224, or visit us online at www.AmesWalker.com  and click the returns link at the bottom of the homepage. You may also email us at customerservice@ameswalker.com