Billing & Reimbursement

Payments & Taxes

We accept Visa®, Master Card®, American Express®, Discover®, PayPal®, personal check, or money order. Your credit card is charged when you place your order. We will send you an email confirmation when you place your order and when your order is shipped. We will also notify you by e-mail or phone in the rare instance when there is a problem fulfilling your order. 

Beginning January 2019, Ames Walker will collect sales taxes depending on the product you are purchasing and tax laws in the state where the order is shipped.

For Check or Money Orders by Mail: Please enclose your check or money order along with your order form. Order forms are available to print by clicking here, or you may find one included on the inside back page from one of our catalogs. Please send the order form with the check or money order in advance to Ames Walker International, 300 Industrial Park Ave, Asheboro NC, 27205.




Insurance Reimbursement

If you feel as though you can be reimbursed by your health insurance, please don't hesitate to reach out to our customer service team to request a receipt if needed. Also, if needed, our NPI # is  1326875782
Many of our products are also FSA-approved, and you can use your FSA or HSA card at checkout for eligible items—an easy way to save on medical and wellness essentials.

Billing for Lymphedema Garments

Your compression garments may be covered under the Lymphedema Treatment Act. Please have your lymphedema therapist contact us to learn more about our Ames Walker Advantage+ Program.