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The Ames Walker Six Month Return Policy!

Up to Six Months to Return Items:
• Within 6 months of the original purchase date, a new item in it's original, sealed packaging may be exchanged.
• Within 30 days of the original purchase date, a new item in its original, sealed packaging, can be returned for a full product refund or for an exchange.
• Items that have been opened, including items that have been gently worn, can be exchanged within 30 days of the original purchase date. Please launder any gently worn items before returning.
• Shoes may only be returned if unworn in new condition with the original box and tags attached (if applicable).
• Items marked for Final Sale or non-returnable on our website may not be returned or exchanged.
• Exchanges are shipped once we receive and process your returned package. If you don't have time to wait on the exchange, then it's best to place a new order and you will be credited for the item you are returning once your return is received and processed.
If your package does not contain a return information form on the back of your enclosed invoice, we ask that you please call for a Return Authorization #.
Note: Please call for an RA # first if the return form is not included on the back of your invoice.**For Lounge Doctor items, while we do accept returns, we cannot offer free return shipping.
For details and instructions on returns outside of the US, please reach us by phone at 336-625-3979. You may also email us at


1. Complete and enclose the Return form included with your original order. Please keep the left portion of your order form for your records.
2. Use an appropriate shipping box or shipping bag or return your item(s) to us. Cover or remove any original mailing address labels or carrier barcodes from package. When returning shoes, do not use the shoebox as your shipping package.
3. Affix the prepaid shipping label to the package.
If you no longer have the prepaid shipping label, please ship your return to:
Ames Walker
300 Industrial Park Ave, Asheboro, NC 27205
4. Securely repackage your order. Drop off the package at any U.S. postal service mailbox or post office or leave it for your mail carrier.
*Please allow up to 14 business days for your return or exchange to arrive and be processed.